How the Medical Industry May Benefit from ChatGPT According to Chad Price MAKO Medical CEO

Chad Price
5 min readJun 7, 2023


The rapid advancement of technology in recent years has led to exciting innovations in the healthcare sector. Among these advancements, ChatGPT, a language model developed by OpenAI, has emerged as a game-changer in the medical industry. Powered by artificial intelligence, the platform offers a range of benefits that have the potential to revolutionize patient care, medical education, research, and more. So, what does the future look like?

In this article, Chad Price MAKO Medical Laboratories CEO shares his insights on the ChatGPT debate. He delves into the multifaceted advantages of the language model and explores its implications for the medical field. From serving as virtual medical assistants to providing decision support tools and beyond, ChatGPT possesses transformative potential that could reshape healthcare as we know it. Here’s everything that you need to know.

One of the most significant impacts of ChatGPT lies in its ability to enhance patient care and engagement. Acting as virtual medical assistants, these AI-powered tools provide patients with round-the-clock access to information, support, and guidance. Whether it’s answering general health queries, offering medication reminders, or assisting patients with appointment scheduling, ChatGPT offers a personalized and user-friendly experience.

The software plays a crucial role in patient engagement by educating individuals about their specific conditions, medications, and treatment plans. By providing personalized feedback and lifestyle recommendations, ChatGPT can be used to empower patients to actively participate in their own healthcare journey, fostering informed decision-making and ultimately improving health outcomes. At MAKO Medical Laboratories, we are always looking for ways to enhance the patients’ experience and make the process simple.

ChatGPT’s capabilities extend beyond patient care and can greatly impact medical education and training. By serving as virtual tutors or instructors, ChatGPT assists medical students and healthcare professionals in their learning journey too. With its knowledge base, the software can explain complex medical concepts, provide case-based scenarios for discussion and analysis, and serve as a valuable resource for self-directed learning.

I believe that this technology opens up new avenues for flexible and accessible education, enabling learners to access information and expertise whenever and wherever they need it. Whether it’s clarifying doubts, guiding students through challenging topics, or helping healthcare professionals stay up-to-date with the latest advancements, ChatGPT has the potential to revolutionize the way medical education is delivered.

ChatGPT has the power to significantly enhance clinical decision-making and research endeavors. By analyzing patient data, reviewing medical literature, and staying abreast of the latest research, ChatGPT can provide healthcare providers with evidence-based recommendations and insights. This valuable support aids in diagnosis, treatment planning, and monitoring, ultimately leading to improved patient outcomes and streamlined healthcare processes.

It doesn’t end there. In the realms of research, ChatGPT’s ability to analyze vast amounts of medical data could accelerate discoveries and generate hypotheses for further investigation. It can review scientific literature, propose research methodologies, and assist in data interpretation. By leveraging ChatGPT’s capabilities, researchers can navigate the extensive sea of information more efficiently and extract meaningful insights to advance medical knowledge.

Of course, ChatGPT’s potential extends beyond physical health and encompasses mental health support and multilingual services. Through engaging in therapeutic conversations, ChatGPT can offer empathetic listening, provide coping strategies for stress and anxiety, and suggest mindfulness exercises. This feature is particularly valuable for individuals who may not have immediate access to mental health professionals or who prefer an additional source of support.

What’s more, ChatGPT’s multilingual capabilities have the power to bridge language barriers in healthcare. By providing real-time translation services, the software ensures effective communication between healthcare providers and patients who speak different languages. This feature enhances accessibility and enables quality care for diverse patient populations, promoting inclusivity and equity in healthcare.

At MAKO Medical Laboratories , we are passionate about providing access to healthcare services for all. Integrating ChatGPT into the medical industry has the potential to significantly improve access to healthcare services for individuals facing various barriers.

Geographical location, shortage of healthcare professionals, and language barriers are among the key challenges that can hinder timely and appropriate healthcare. By leveraging ChatGPT, these barriers can be overcome, leading to enhanced accessibility and equitable healthcare delivery.

For individuals in remote or underserved areas, ChatGPT serves as a virtual assistant, providing round-the-clock access to healthcare information, support, and guidance. Patients can receive preliminary guidance, symptom assessment, and even remote monitoring, reducing the need for in-person visits and making healthcare more accessible.

In regions with a shortage of healthcare professionals, ChatGPT acts as a valuable resource, offering immediate responses and guidance. By leveraging AI-powered virtual assistance, patients can receive personalized recommendations and information, even in areas with limited healthcare infrastructure.

Naturally, language barriers often prevent effective communication between healthcare providers and patients. ChatGPT’s multilingual capabilities break down these barriers by providing real-time translation services. This ensures that individuals with limited English proficiency can express their concerns accurately and receive appropriate care, promoting inclusivity and equity in healthcare.

Through these capabilities, ChatGPT contributes to improving access to healthcare services, especially for individuals who face challenges in receiving timely and appropriate care. By leveraging technology to address geographical, professional, and linguistic barriers, the software could enhance healthcare accessibility, paving the way for a more inclusive and equitable healthcare system. Watch this space.

It’s important to acknowledge that the integration of ChatGPT into the medical industry could be challenging. Privacy and security concerns surrounding patient data must be addressed to ensure confidentiality and compliance with regulatory standards. Ethical considerations, such as ensuring transparency about the limitations of AI and maintaining a balance between technology and human interaction, are also crucial.

Despite these challenges, the benefits of ChatGPT in healthcare are undeniable. From empowering patients with knowledge and engagement to supporting medical education, facilitating clinical decision-making, and accelerating research, ChatGPT is poised to transform the way healthcare is delivered. The medical industry must embrace this transformative technology while simultaneously upholding the core values of patient-centered care, empathy, and ethical responsibility.

It’s clear that ChatGPT holds immense promise in revolutionizing the medical industry. Its ability to provide virtual assistance, support clinical decision-making, enhance medical education, and improve patient outcomes makes it a valuable tool in the healthcare landscape. By using ChatGPT’s capabilities responsibly, healthcare providers can pave the way for a future where AI-powered technologies and human expertise work hand in hand to deliver high-quality, accessible, and patient-centered care.

Collaboration between healthcare professionals, technologists, and policymakers is essential to harness the full potential of ChatGPT and ensure its seamless integration into the healthcare ecosystem. By addressing the challenges, fostering interdisciplinary collaboration, and maintaining a human-centric approach, we can maximize the benefits of ChatGPT and create a healthcare system that is efficient, informed, and compassionate.

As the medical industry continues to embrace technological advancements, ChatGPT stands out as a powerful tool that has the potential to revolutionize patient care, medical education, research, and more. With proper implementation, continuous refinement, and a focus on maintaining a human-centered approach, the software can contribute to improving the lives of both patients and healthcare providers. Together, we can shape a future where AI and human expertise coexist harmoniously.

Originally published at on June 7, 2023.